Define objectives for each area of your company based on customer feedback data

Use customer feedback data to set goals for each area of your business. Coordinate the implementation of the Action Plans recommended by Yellow Tokens and place the customer at the center of your business decisions.

Yellow Tokens is the result of over 20 years of experience helping large companies develop customer-focused solutions.

Obtain feedback data from customers every day about their company and their competitors.

Access processed and summarized data, highlighting the main topics discussed.

Quickly understand the strengths, weaknesses, threats, and opportunities of their company.

Receive recommendations on what each department should do in practice to increase customer loyalty and win over dissatisfied customers from competitors.

Executives in a company face a challenging task: ensuring that all areas of the organization are aligned with the same goals.


The problem is that each department in a company often has a different understanding of what truly matters to customers. Decisions on prioritizing activities are frequently made subjectively or based on fragmented data.


Yellow Tokens enables decisions to be made based on a single source of customer feedback data. With Yellow Tokens' Action Plans, each department will receive recommendations on what practical steps to take to meet market demands.


With Yellow Tokens, executives will be able to:

Obtain feedback data from customers every day about their company and their competitors.

Access processed and summarized data, highlighting the main topics discussed.

Quickly understand the strengths, weaknesses, threats, and opportunities of their company.

Receive recommendations on what each department should do in practice to increase customer loyalty and win over dissatisfied customers from competitors.

Executives in a company face a challenging task: ensuring that all areas of the organization are aligned with the same goals.


The problem is that each department in a company often has a different understanding of what truly matters to customers. Decisions on prioritizing activities are often made subjectively or based on fragmented data.


Yellow Tokens enables decisions to be made based on a single source of customer feedback data. The Action Plans recommended by Yellow Tokens ensure that each department focuses on what really matters to customers.


With Yellow Tokens, executives will be able to:

Collect feedback data about your company and your competitors every day.


Register your company, physical locations, and products, as well as those of your competitors, on the Yellow Tokens platform. After registration, customer feedback will be automatically collected and presented to you in one place.

Quickly understand the strengths, weaknesses, threats, and opportunities of your company based on customer perception.


Know your strengths and the areas that need improvement based on customer perception. Additionally, understand the strengths of competitors that pose threats to your company, and the weaknesses of the competition that may represent opportunities for your business.

Receive recommendations for concrete actions to be taken by each department in your company to increase customer satisfaction and win over dissatisfied customers from competitors.


Use the recommendations from Yellow Tokens' Action Plans to set business objectives for each department in your organization. Coordinate the different areas of your company so that everyone works focused on what truly benefits the customer.

Choose a plan that suits you

Define the number of companies, establishments, and products you want to monitor, as well as the number of team members.

You can group companies, establishments, and products into different customized projects.

Companies are monitored

on the following channels:

Establishments are monitored

on the following channels:

Products are monitored

on the following channels:

Each company, establishment, or product entitles you to a certain number of feedbacks to be monitored per month.

If you need to monitor more feedbacks, you can increase your credits at any time.